Popular Services
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
This service is for reporting issues using or logging in to Blackboard.
Request institutional data for reports, self-studies and other projects.
Print Card Access for student workers on a temporary basis.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Report an issue with Blackboard enrollments (Faculty/Student)
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Do it yourself - Reset / Unlock / Change your USJ Password.
This service is for reporting printing, scanning, or copying issues.
Move Equipment to New Location - related to office move
Issues and requests related to Powerfaids software.