My Recently Visited Services
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request new software to be installed on your USJ computer
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
This service is for reporting issues using or logging in to Blackboard.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Issues and requests related to Powerfaids software.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Do it yourself - Reset / Unlock / Change your USJ Password.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Use this service to report a problem and request assistance with FortiClient VPN.
Request institutional data for reports, self-studies and other projects.