Skype for Business Online is retiring in 12 months

Tags skype

Skype for Business Online is retiring in 12 months

Date: July 31, 2020



As Microsoft Teams has become the core communications client for Microsoft 365, this is a reminder the Skype for Business Online service will retire July 31, 2021.At that point, access to the service will end.


When This Will Happen

July 31, 2021


How This Will Affect Your Organization

You are receiving this message because your organization may be using Skype for Business Online. While your organization will no longer be able to use Skype for Business Online once the service is retired 12 months from now, you may continue to use Microsoft Teams as part of your existing Microsoft 365 licensing agreement. 

Neither the Skype consumer service nor Skype for Business Server deployments will be affected by the retirement of the Skype for Business Online service. Current Skype for Business Online customers will experience no change in service up to the retirement date. Support for the integration of third-party party Audio Conferencing Providers (ACP) into Skype for Business Online will continue through the end of service July 31, 2021.


What You Need To Do To Prepare

We encourage customers using Skype for Business Online to plan and begin the upgrade to Teams today. To help, Microsoft offers comprehensive transition resources including a proven upgrade framework, guidance for technical and organizational readiness, free instructor-led training, and FastTrack onboarding assistance for eligible subscriptions.




Article ID: 120309
Thu 11/12/20 8:21 PM
Fri 11/20/20 11:50 AM