- Knowledge Base
- Account Management
Instructions for regaining access to your USJ account if you are locked out, or if your password is not working.
- Knowledge Base
- Student Services
How to request wifi access for Smart TVs, gaming consoles, and other streaming devices.
- Knowledge Base
- IT Infrastructure
Instructions for accessing the USJ-WiFi network for students, staff, faculty and alumni.
- Knowledge Base
- Software and Administrative Apps
User gets stuck at Sign-in and is met with an infinite sign-in loop
- Knowledge Base
- Blackboard
Each Blackboard course includes a Grade Center that allows instructors to track student progress throughout the course. The Grade Center is a flexible tool that allows you to calculate running grades, add weights, provide feedback, drop lowest grades and more.
- Knowledge Base
- Blackboard
Students have access to courses 7 days prior to the start of the term. Students must be officially registered for a course in order to be assigned to a course in Blackboard.
- Knowledge Base
- Software and Administrative Apps
- Knowledge Base
- Blackboard
Cannot Login to Blackboard
- Knowledge Base
- Computers & Printing
This article describes the process of printing using the UniFLOW secure printers located throughout USJ.
- Knowledge Base
- Student Services
- Knowledge Base
- Software and Administrative Apps
A number of causes can prevent successful connection to the Forticlient VPN. This guide will help troubleshoot some of the more common issues.
- Knowledge Base
- Computers & Printing
How to clear the Browser Cache in the browser of your choice.
- Knowledge Base
- Blackboard
Blackboard’s Tests tool allows you to create and deploy tests electronically from your Blackboard course shell.
- Knowledge Base
- Communication & Collaboration
A guide to online learning at USJ.
- Knowledge Base
- Blackboard
Knowing where to find assignments in your Blackboard course shell, and how to submit them, is important, yet simple to do!
- Knowledge Base
- Blackboard
If you have created your Promotion and Tenure Portfolio in Blackboard, this article outlines the steps to submit it by sharing it to the Promotion and Tenure 2019-2020 Blackboard organization.
- Knowledge Base
- Blackboard
Blackboard Collaborate Ultra is a web conferencing tool built right into your Blackboard course. Faculty can use it to host virtual class meetings, office hours, study sessions and more.
- Knowledge Base
- Student Services
How to add value to Pay-to-Print to use USJ Print Stations.
- Knowledge Base
- Software and Administrative Apps
Instructions for using the SPSS software in the VDI environment.
- Knowledge Base
- Blackboard
Blackboard Collaborate is a real-time video conferencing tool that can be used to hold classes online. Collaborate Ultra is browser-based, and therefore does not require any separate downloads or applications to use. Blackboard recommends either Firefox or Chrome with Collaborate Ultra, but users have found that it works best in the Chrome browser.
- Knowledge Base
- Computer Lab & Classroom Technology
Use this article to quickly locate technology instruction sheets for individual classrooms.
- Knowledge Base
- Software and Administrative Apps
- Jenzabar
Step-by-step instructions for configuring InfoMaker to integrate with Jenzabar
- Knowledge Base
- Communication & Collaboration
- Knowledge Base
- Computers & Printing
This service allows you to send print jobs from your wireless device to USJ's Secure Mobile Printing service.
- Knowledge Base
- Communication & Collaboration
Whiteboard integration in Microsoft Teams meetings is powered by Whiteboard for the web, which lets participants of Teams meetings collaborate together on a shared digital canvas.