Popular Articles

Password Reset Tool & Security

Instructions for regaining access to your USJ account if you are locked out, or if your password is not working.

Getting WiFi access on Smart TVs and gaming platforms

How to request wifi access for Smart TVs, gaming consoles, and other streaming devices.

Connecting to the USJ-WiFi

Instructions for accessing the USJ-WiFi network for students, staff, faculty and alumni.

Blackboard Login Issues

Cannot Login to Blackboard

How to Login to Blackboard and Access Your Course (Students)

Students have access to courses 7 days prior to the start of the term. Students must be officially registered for a course in order to be assigned to a course in Blackboard.

Grading with Blackboard's Grade Center (Faculty)

Each Blackboard course includes a Grade Center that allows instructors to track student progress throughout the course. The Grade Center is a flexible tool that allows you to calculate running grades, add weights, provide feedback, drop lowest grades and more.

Secure printing using UniFLOW

This article describes the process of printing using the UniFLOW secure printers located throughout USJ.

Clear the Browser Cache on Any Browser

How to clear the Browser Cache in the browser of your choice.

Daily Health Check for Students

Remote Learning Or Working From Home

A guide to online learning at USJ.

Troubleshooting Forticlient VPN (FAQs)

A number of causes can prevent successful connection to the Forticlient VPN. This guide will help troubleshoot some of the more common issues.

Classroom Technology Quick Reference

Use this article to quickly locate technology instruction sheets for individual classrooms.

How to Save an Email As an Attachment

Getting Started with Blackboard Collaborate Ultra as a Course Instructor (Faculty)

Blackboard Collaborate Ultra is a web conferencing tool built right into your Blackboard course. Faculty can use it to host virtual class meetings, office hours, study sessions and more.

OneDrive

Basic introduction to Microsoft OneDrive.

Instructions to start using Microsoft Teams

Assist users with using Microsoft Teams

Accessing & Participating in a Class on Blackboard Collaborate (Students)

Blackboard Collaborate is a real-time video conferencing tool that can be used to hold classes online. Collaborate Ultra is browser-based, and therefore does not require any separate downloads or applications to use. Blackboard recommends either Firefox or Chrome with Collaborate Ultra, but users have found that it works best in the Chrome browser.

Using SPSS in VDI

Instructions for using the SPSS software in the VDI environment.

Secure mobile printing

This service allows you to send print jobs from your wireless device to USJ's Secure Mobile Printing service.

Configuring InfoMaker to Operate with Jenzabar EX

Step-by-step instructions for configuring InfoMaker to integrate with Jenzabar

Find, View, and Submit Your Blackboard Assignments (Students)

Knowing where to find assignments in your Blackboard course shell, and how to submit them, is important, yet simple to do!

Moving Files Into OneDrive

A detailed description of how to copy files from locations into your OneDrive.

Pay-to-Print Account

How to add value to Pay-to-Print to use USJ Print Stations.