- Knowledge Base
- Software and Administrative Apps
User gets stuck at Sign-in and is met with an infinite sign-in loop
- Knowledge Base
- Account Management
Instructions for regaining access to your USJ account if you are locked out, or if your password is not working.
- Knowledge Base
- Software and Administrative Apps
- Knowledge Base
- Student Services
How to request wifi access for Smart TVs, gaming consoles, and other streaming devices.
- Knowledge Base
- IT Infrastructure
Instructions for accessing the USJ-WiFi network for students, staff, faculty and alumni.
- Knowledge Base
- Blackboard
Each Blackboard course includes a Grade Center that allows instructors to track student progress throughout the course. The Grade Center is a flexible tool that allows you to calculate running grades, add weights, provide feedback, drop lowest grades and more.
- Knowledge Base
- Software and Administrative Apps
A number of causes can prevent successful connection to the Forticlient VPN. This guide will help troubleshoot some of the more common issues.
- Knowledge Base
- Blackboard
Students have access to courses 7 days prior to the start of the term. Students must be officially registered for a course in order to be assigned to a course in Blackboard.
- Knowledge Base
- Blackboard
Cannot Login to Blackboard
- Knowledge Base
- Communication & Collaboration
Whiteboard integration in Microsoft Teams meetings is powered by Whiteboard for the web, which lets participants of Teams meetings collaborate together on a shared digital canvas.
- Knowledge Base
- Communication & Collaboration
- Microsoft Office365 Feature Updates
We are introducing a setting that allows you to exclude newly added OneDrive files from syncing to the cloud by file name or extension on Windows devices.
- Knowledge Base
- Communication & Collaboration
- Knowledge Base
- Blackboard
Knowing where to find assignments in your Blackboard course shell, and how to submit them, is important, yet simple to do!
- Knowledge Base
- Computers & Printing
This article describes the process of printing using the UniFLOW secure printers located throughout USJ.
- Knowledge Base
- Software and Administrative Apps
Instruction on how to use Adobe Acrobat DC to split PDF documents into multiple files.
- Knowledge Base
- Student Services
- Knowledge Base
- Blackboard
Blackboard’s Tests tool allows you to create and deploy tests electronically from your Blackboard course shell.
- Knowledge Base
- Communication & Collaboration
MS Word template for Cisco 7931 IP phone 20-line sidecar.
- Knowledge Base
- Student Services
How to add value to Pay-to-Print to use USJ Print Stations.
- Knowledge Base
- Computers & Printing
How to clear the Browser Cache in the browser of your choice.
- Knowledge Base
- Software and Administrative Apps
Instructions for using the SPSS software in the VDI environment.
- Knowledge Base
- IT Infrastructure
- Knowledge Base
- Blackboard
Instructors can use Turnitin to check student papers for potential plagiarism. This tool can be integrated into your Blackboard course.
- Knowledge Base
- Computers & Printing
This service allows you to send print jobs from your wireless device to USJ's Secure Mobile Printing service.
- Knowledge Base
- Computer Lab & Classroom Technology
Use this article to quickly locate technology instruction sheets for individual classrooms.