- Knowledge Base
- Student Services
How to request wifi access for Smart TVs, gaming consoles, and other streaming devices.
- Knowledge Base
- Account Management
Instructions for regaining access to your USJ account if you are locked out, or if your password is not working.
- Knowledge Base
- IT Infrastructure
Instructions for accessing the USJ-WiFi network for students, staff, faculty and alumni.
- Knowledge Base
- Communication & Collaboration
A guide to online learning at USJ.
- Knowledge Base
- Computers & Printing
This article describes the process of printing using the UniFLOW secure printers located throughout USJ.
- Knowledge Base
- Computer Lab & Classroom Technology
Use this article to quickly locate technology instruction sheets for individual classrooms.
- Knowledge Base
- Communication & Collaboration
Assist users with using Microsoft Teams
- Knowledge Base
- Communication & Collaboration
Beginning resources and Frequently Asked Questions for staff working remotely.
- Knowledge Base
- Student Services
How to add value to Pay-to-Print to use USJ Print Stations.
- Knowledge Base
- Communication & Collaboration
A detailed description of how to copy files from locations into your OneDrive.
- Knowledge Base
- Blackboard
Students have access to courses 7 days prior to the start of the term. Students must be officially registered for a course in order to be assigned to a course in Blackboard.
- Knowledge Base
- Blackboard
Blackboard Collaborate Ultra is a web conferencing tool built right into your Blackboard course. Faculty can use it to host virtual class meetings, office hours, study sessions and more.
- Knowledge Base
- Blackboard
Blackboard Collaborate is a real-time video conferencing tool that can be used to hold classes online. Collaborate Ultra is browser-based, and therefore does not require any separate downloads or applications to use. Blackboard recommends either Firefox or Chrome with Collaborate Ultra, but users have found that it works best in the Chrome browser.
- Knowledge Base
- Communication & Collaboration
- Knowledge Base
- Software and Administrative Apps
Basic introduction to Microsoft OneDrive.
- Knowledge Base
- Communication & Collaboration
Online learning resources for faculty.
- Knowledge Base
- Computers & Printing
This service allows you to send print jobs from your wireless device to USJ's Secure Mobile Printing service.
- Knowledge Base
- Computers & Printing
How to add a printer to a USJ computer under your user profile.
- Knowledge Base
- Software and Administrative Apps
A number of causes can prevent successful connection to the Forticlient VPN. This guide will help troubleshoot some of the more common issues.
- Knowledge Base
- Blackboard
If you would like to save a copy of your Blackboard course for your own records, Blackboard offers instructors two options to back up a course: Export and Archive.
- Knowledge Base
- Software and Administrative Apps
- Jenzabar
Instructions for testing Jenzabar EX 7.3.1 via VDI
- Knowledge Base
- Communication & Collaboration
- Knowledge Base
- Media & Events
Service Desk contact information and hours of operation.
- Knowledge Base
- Blackboard
If you have created your Promotion and Tenure Portfolio in Blackboard, this article outlines the steps to submit it by sharing it to the Promotion and Tenure 2019-2020 Blackboard organization.
- Knowledge Base
- Software and Administrative Apps
- Jenzabar
Step-by-step instructions for configuring InfoMaker to integrate with Jenzabar