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This typically happens when specific applications update and the update process is interrupted or does not complete.
To fix (using Adobe Acrobat as an example) this problem:
- Confirm via Control Panel > Programs and Features that the software is still installed
- If the application is not listed here, re-install it.
- Locate the application folder within C:\Program Files\Adobe
- For x86 software: C:\program Files (x86)
- Dig around the application directory and folders to locate the application executable (Acrobat.exe, Firefox.exe, etc.)
- Right Click the exe > Send To > Desktop (create Shortcut)
- Go to the desktop & “clean up the Shortcut name”.
- Right Click/Copy the shortcut
- Navigate to C:\ProgramData\Microsoft\Windows\Start Menu\Programs
- Paste the icon into this folder
- You can create a folder “Adobe” then paste the icon in there if that is how you would like it to appear in the Start Menu
- Reboot.
- You will now have the Start Menu entry & desktop shortcut.