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Overview:
The Service Desk provides first and second-level support to faculty, staff, students and to investigate, resolve and prevent problems with OIT-supported systems and applications. We employ both full-time customer service staff and trained student workers.
Normal operating hours:
- Monday through Thursday - 8:00AM to 9:00PM
- Friday - 8:00AM to 6:30PM
- Saturday - 8:00AM to 4:00PM
- Sunday - Closed
How to reach us:
Call us or submit a ticket! Please note that you will need an active login account to submit a ticket. We respond to voicemail and tickets left overnight the next business day.
Phone: 860-231-5310
Website: http://myit.usj.edu