Problem
It is possible to send emails from within the Blackboard system. Messages are delivered to the student’s USJ email address, and you will receive a copy for your records. If the student replies to the email, the reply will go to your USJ email address.
Important: If USJ email is down, the Blackboard email tool will not work. Here are the steps for sending an email through Blackboard.
Environment
Blackboard (Faculty)
Resolution
1. Log into Blackboard and select your course.
2. In the Course Management panel, click to expand the Course Tools button. Select Send Email.
3. The Send Email form will open and provide a list of the types of recipients to whom you may send a message. You can send to the whole class, individual students, a group of students, etc. Click to select the desired audience.
4. If you chose a recipient type of Single/Select Users, you will be presented with a list of possible recipients. Complete this step, otherwise skip to step 5.
Click on a name to select a recipient, or hold the CTRL button and select multiple recipients. Press the right-facing arrow to move the recipients into the Selected field.
5. Compose a message with a subject and body as you would in email. If you would like a delivery confirmation that addressees received your message, check the box for a Return Receipt.
6. Click Submit to send the email. You will receive a copy in your USJ email inbox as well
Cause
Important: If USJ email is down, the Blackboard email tool will not work. Here are the steps for sending an email through Blackboard.