Alerts & Maintenance Detail

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November 30, 2020
USJ Internet Latency Issue
 
The internet slowness issues experienced last week have been identified and a temporary fix has been put in place while we work out issues on our secondary internet link with Comcast.
 
Regards,
 
Robert J. King
Assistant Director of IT – Infrastructure/ServiceDesk
University of St. Joseph
1678 Asylum Avenue
West Hartford, CT 06117
 

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November 30, 2020
Blackboard Collaborate Ultra Issue
 
Blackboard Collaborate Ultra experienced issues with Amazon Web Services on Wednesday, November 25, causing delays or errors with recordings. This error is now resolved and recordings should be processing properly, but Blackboard is working to regenerate any recordings from the 25th that delivered a "failed" or "pending" error message. All recordings should be available as usual by Monday, November 30.
 
Thanks,
Kaitlin
 
Kaitlin M. Walsh, Ph.D.
Instructional Designer,  Teaching and Learning Center
Program Coordinator, Digital Media and Communication Major
University of Saint Joseph
 

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November 19, 2020

MALICIOUS EMAIL - ALERT

There is an email going around with a various iteration of “FROM THE OFFICE OF HR” in the subject field with a link in it to click on.  DO NOT click this link!  If you have clicked the link please reset your password immediately and inform the OIT dept.  
By phone:  860-231-5310
By email:  Servicedesk@usj.edu
By creating a ticket in myit.usj.edu  Click on this link:  Suspicious Email

O.I.T. Department


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IRS Scam Emails - 12 November 2020

There are a reports of an increase in scam phishing attacks appearing to come from the IRS making their way around Microsoft Office365 email boxes.  USJ urges continued caution and vigilance against phishing attacks and unsolicited emails.  In the particular case of these IRS emails, keep in mind that:

“The IRS will never initiate contact with taxpayers via email about a tax bill, refund or Economic Impact Payments,” according to an advisory from the IRS. Don't click on links claiming to be from the IRS. Be wary of emails and websites − they may be nothing more than scams to steal personal information,” the IRS said.

More information about this recent scam can be found at the below article:

Scammers posing as IRS use credible emails to threaten victims


You can see an example of the email here:


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