How to open another USJ Mailbox from Office365

Problem

Unable to see other USJ Mailbox from myoffice.usj.edu (O365 Outlook) that you may have permission to view/access 

Environment

USJ Faculty & Staff 

Resolution

1. Log in to myoffice.usj.edu with your credentials 

2. Click the icon with your initials or avatar in the top right corner.

Uploaded Image (Thumbnail)

3. Click on View another mailbox

Uploaded Image (Thumbnail)4. Type in the email address of the additional mailbox in the search field of the pop up box

5. Select the account from the list

Uploaded Image (Thumbnail)

The mailbox will open in a new tab in your browser. ​​​​​​​​​​​​

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Cause

Unlike the Outlook desktop application, Outlook365 does not display additional mailboxes in the left pane that you have been granted access to.  Each mailbox needs to be opened separately following this procedure. 

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Details

Article ID: 103519
Created
Mon 3/30/20 8:46 AM
Modified
Fri 4/28/23 12:21 PM