Communication & Collaboration

Email, voice, and other collaboration resources

Articles (52)

Pinned Article Network Update Resources for Faculty and Staff - January 2024

Instructions and FAQ for system updates in January 2024 for Faculty and Staff.

Pinned Article Remote Learning Or Working From Home

A guide to online learning at USJ.

Adding a USJ email account on an Android

Use this procedure to add your USJ email account on an Android device.

Adding a USJ email account on an iPhone

Instructions for adding your USJ email account to your iPhone.

Adding an alternate sending address to Outlook

Instructions for enabling and sending emails from an alternate address.

Barracuda Email Gateway Defense

An introduction and overview of the Barracuda Email Spam management system.

Change Your Voice Mail Greeting

A guide to changing your voice mail greeting on your USJ phone line.

Checklist for a good quality Microsoft Teams Meeting

Checklist to follow to ensure a good quality Microsoft Teams Meeting.

Conference Call from a USJ Phone

How to place a conference call from USJ desk phone.

Deleting Email Rules in Outlook (Local Application)

Students, faculty, and staff have the ability to create rules in their USJ Outlook email account. This article shows steps to delete the rules when they are no longer wanted.

Deleting Email Rules in Outlook (Office 365)

Students, faculty, and staff have the ability to create rules in their USJ Outlook email account. This article shows steps to delete the rules when they are no longer wanted.

Forticlient SSL VPN Configuration & Connection with Multi-factor Authentication

Steps to configure & use Forticlient to connect to USJ's SSL VPN network

Forwarding of calls on your USJ Office Phone

How to turn on/off Call-Forwarding on your USJ office phone.
How to forward incoming call to voice mail.
How to forward all calls to voice mail

How to open another mailbox to the Outlook desktop client

Steps on how to Add an Additional Mailbox to Outlook

How to open another USJ Mailbox from Office365

How to open another USJ Mailbox from Office365.

How to send encrypted email in Outlook (Full Client)

Steps to protect potentially sensitive email content from being read by anyone other than the intended recipients.

How to set Email Alerts on your computer

A description of how to enable and disable email alerts from Outlook on your PC.

Instructions to start using Microsoft Teams

Assist users with using Microsoft Teams

January System Updates - Staff/Faculty Email

Announcement email for system upgrades Staff and Faculty - January 2024

January System Updates - Student Email

Announcement email for system upgrades Students - January 2024

Line Label template for Cisco 7931 20 line phone

MS Word template for Cisco 7931 IP phone 20-line sidecar.

Managing your Barracuda Email Quarantine

Information & instructions to manage users Barracuda Email Quarantine

Microsoft Forms - Easily create surveys, quizzes, and polls

Microsoft Forms - Easily create surveys, quizzes, and polls

Moving Files Into OneDrive

A detailed description of how to copy files from locations into your OneDrive.

Moving Files Into Teams

Instructions on how to copy files into Microsoft Teams to allow access without being on campus or on VPN.

My Macbook Camera does not work in Microsoft Teams

My Macbook Camera does not work in Microsoft Teams the desktop version.

Office 365 Access (Including Personal Devices)

How to access Office 365 from a web browser, from any computer with an Internet Connection. Includes information for installing a local copy of the Office365 Apps.

Reducing Background Noise in Teams (Noise Suppression)

When your mic is turned on in a Teams meeting or call, background noise around you—shuffling papers, slamming doors, barking dogs, and so on—can distract others. Teams offers three levels of noise suppression to help keep meeting participants focused.

Remote Learning Resources for Faculty

Online learning resources for faculty.

Remote Learning Resources for Students

Online resources for students at USJ

Remote Working Tools for Staff

Beginning resources and Frequently Asked Questions for staff working remotely.

Schedule a Teams Meeting From Outlook

How to schedule a Teams Meeting directly from Microsoft Outlook.

Send As Delegate on a Mac

How to send as another mailbox by using a Delegate on an iMac or Macbook open locally installed Outlook.

Send As email from a different address in Outlook - Windows

How to Send As a different Email Address

Sharing OneDrive Files and Folders

Directions for sharing files and folders in your OneDrive with other people.

Tips for productive online meetings

To help you conduct more productive online meetings

Understanding Meetings In Teams

To understand meetings in Teams

Use Whiteboard in Microsoft Teams

Whiteboard integration in Microsoft Teams meetings is powered by Whiteboard for the web, which lets participants of Teams meetings collaborate together on a shared digital canvas.

Using Echo360 Universal Capture To Record Lectures

Instructions to use the Echo360 system to record lectures and load them directly into Blackboard courses (if desired.)

e2Campus Alert System

The USJAlert system is the University of Saint Joseph system that sends text notices instantly and simultaneously to all registered users via your mobile/cell phones.