USJ Visitor Accounts

- USJ Visitor accounts can be temporarily assigned to outside users upon request from a USJ Staff/Faculty member and are not typically assigned for more than 1 week (7 calendar days) at a time unless approved by the Director of IT or Division VP.

- USJ Students cannot request these accounts unless they have approval via email from a USJ Staff/Faculty member. 

- There is no MFA requirement for these accounts as they are local accounts to provide access to local USJ machines and USJ-WiFi. If access to external resources are needed, a named vendor account must be issued.

- No accounts will be issued without a ticket from a current USJ Employee.

- Accounts needing access to USJ Network Resources for longer than 1 week (or a single one-time event) should be considered for a named vendor account.  The User/Company should have an ongoing relationship with USJ (ie. Sodexo, Slate, Jenzabar, etc.) and the requesting Department Head must approve/confirm the request. These accounts will be treated, by OIT,  as a Staff member assigned to the requesting Department.

When approved by the requesting Department Head, the following information will be required:

     - Full Legal Name

     - Company email address

     - Phone number

     - Dates access will be needed (account expiration date will be set when the account is provisioned)

     - Network resources they need to access. 

- Requests for these types of accounts, once evaluated/approved by OIT, will be sent to HR (with the information gathered)  to be enter into Jenzabar. HR will also need to know that the user is a  "Contractor" or "Temp" in the requesting department.  Once entered into Jenzabar, the account will be provisioned and the user will receive a "Welcome Email" as if they are a new Staff Member.

 

To assign a USJ Visitor account:

  1. Determine the USJ employee who will be responsible (if not the ticket requestor)
  2. Choose an unused Guest account from AD
    • OU - USJ.EDU/USJ Users/USJ Service Accounts/Event Visitor Accounts
    • Check the description on the Guest account to ensure it is not in use.
  3. Enable the account.
  4. Update the account description to include the TDX ticket #,  User from Step 2, and date the account will expire.
  5. Set the account expiration (on the Account tab) to the appropriate date.
  6. Reset the account password.
  7. Test connection to USJ-WiFi (if requested) & USJ machine login.
  8. Provide the USJ user with the credentials.
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