Problem
User attempting to access the EzProxy Library Research Databases
Environment
USJ Library Website:
Library Research Databases
Resolution
For your login/account ID, please ensure that you are using your USJ email address WITHOUT the @usj.edu at the end. (This tends to be the most common issue with accessing EZProxy.) And ensure that the password being used to login to EZProxy is the same password used for accessing your USJ email address.
If you are trying to access from a hospital or another company, that site may be blocking the proxy servers.
Make sure you are using Mozilla Firefox since it is the preferred web browser.
Cause