Problem with FortiClient VPN

What is it?

FortiClient VPN software enables a USJ issued computer to connect to the USJ network while off campus.

Who Is Eligible to Use It?

USJ Faculty and Staff with a USJ issued laptop.

Where Can I Get It?

Many VPN issues can be resolved by following the suggestions in the Troubleshooting Forticlient VPN (FAQs) KB article.  Please try those first.  If you still need assistance, click on the Request Assistance with VPN button to the right.

How Do I Use It?

Fill out the form that opens with as much detail as possible.

How Much Does It Cost?

There are no associated fees with this service.

Request Assistance with VPN

Related Articles (1)

A number of causes can prevent successful connection to the Forticlient VPN. This guide will help troubleshoot some of the more common issues.


Service ID: 43259
Thu 4/23/20 5:43 PM
Thu 4/30/20 11:32 AM