Problem
You are having a poor quality connection during a Microsoft Teams Class or Meeting.
Environment
USJ Faculty, Staff and Students
Resolution
Teams Remote Session Do's and Dont's
If you are attending a USJ Class or Meeting remotely using Microsoft Teams, here is a list of “Do's” and “Don’ts” to ensure a good quality Teams Meeting:
Do:
1. Join from a laptop or desktop computer
2. Work from an area that has a stable and consistent network, either direct wired network or strong Wifi signal (not walking around or outside).
3. Make sure to use the downloaded/installed Microsoft Teams application NOT the web version
4. Observe good online meeting etiquette – Mute microphone when not in use
Don’t:
1. Join remote sessions from Cellphones or iPads - their signals are weaker and can disrupt the entire meeting
2. Use cellular, hot spots or public networks (i.e. Starbucks) to join the Teams meeting
3. Use a VPN service (NordVPN, Forticlient) on your network connection while joining the meeting
Cause
N/A