USJ Password Reset

What is it?

This service allows the user to request a Password Reset or Account Unlock for USJ network credentials.

Who is eligible to use it?

Staff, Faculty & Students

How do I use it?

Help yourself by registering to our self-service tool

In order to gain access to the new features, you will need to re-register with the system:

1.       Visit

2.       Log in with your USJ username and password (click on Sign in)

3.      Follow instructions in this article Password Reset Tool & Security and follow the instructions under "First Time Registration".   

4.       Use one or more of the three Authentication methods.

 You must enter a phone number where login codes will be sent when you attempt a login.  For most people, your mobile phone is the best choice as you will need access to it each time you login to a USJ system.


If you are still having issues, select Open Ticket button to the right to open a service ticket.


How much does it cost?

There are no associated fees with this service.


Open Ticket

Related Articles (1)

Instructions for regaining access to your USJ account if you are locked out, or if your password is not working.


Service ID: 34104
Mon 3/11/19 10:45 AM
Fri 7/8/22 12:15 PM