USJ Password Reset

What is it?

This service allows the user to request a Password Reset or Account Unlock for USJ network credentials.

Who Is Eligible to Use It?

Staff, Faculty & Students

How Do I Use It?

Help yourself by registering to our MyPassword self-service tool

In order to gain access to the new features, you will need to re-register with the system:

1.       Visit

2.       Log in with your USJ username and password (leave “log on to:” as STJOSEPH)

3.      Follow instructions in this article Password Reset Tool & Security and follow the instructions under "First Time Registration".   

4.       Use one or more of the three Authentication methods.

 You must choose one of the three Authentication methods in order to be able to reset your password or unlock your account in the future.


If you are still having issues, select Open Ticket button to the right to open a service ticket.

How Much Does It Cost?

There are no associated fees with this service.


Open Ticket


Service ID: 34104
Mon 3/11/19 10:45 AM
Fri 9/18/20 9:39 AM