Assistance with joining a TV, gaming, or smart device to WiFi

What is it?

Smart TVs, gaming consoles, and streaming devices are often unable to join the USJ-WiFi network, as they lack support for 802.1x.  USJ has implemented a new Self Registration system that you will use to connect your devices to the wifi on campus.

Who Is Eligible to Use It?

Students living in campus dorms.

Where Can I Get It?

Please follow the instructions at TV/Gaming Device Self Registration Instructions.

How Do I Use It?

If you have trouble connecting the device after following those proceedures, you may open a ticket with the Service Desk to assist you with troubleshooting.  To open a request for assistance, click on the Request Assistance With a TV or Gaming Device button to the right and complete the form that opens with as much detail as possible.

How Much Does It Cost?

There are no associated fees with this service.


Request Assistance With a TV or Gaming Device

Related Articles (1)

How to request wifi access for Smart TVs, gaming consoles, and other streaming devices.


Service ID: 36716
Mon 6/17/19 12:25 PM
Fri 4/23/21 11:24 AM