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Services A-Z (54)
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A
Access Requests
Account Management
Add or Remove Door Access Permission
Security
Add, Remove, Or Change Fax Service
Communication & Collaboration
Ambassador Course Material Adoption Tool (BookAT)
Educational Technology
Assistance with joining a TV, gaming, or smart device to WiFi
Student Services
Assistance with Office 365
Communication & Collaboration
B
Basic Service Ticket
BB Collaborate
Blackboard
Blackboard Problem
Blackboard
C
Classroom Technology
Computer Lab & Classrooms Technologies
Course Evaluation - Course Issue
Institutional Effectiveness
Course Evaluation - User Issue
Institutional Effectiveness
Cyber Security Training
Security
D
Data Request
Institutional Effectiveness
E
eBill
Software and Administrative Apps
Echo360 Issue
Educational Technology
EdConnect Issue
Software and Administrative Apps
Examplify Issues
Software and Administrative Apps
Ezproxy Library Research Database
Student Services
G
General Voicemail Issues
Communication & Collaboration / Telecommunication Requests
H
Hardware Repair
Computers & Printing
Hardware Request
Computers & Printing
I
iPad App Deployment Request
Software and Administrative Apps
iPad App Move Request
Software and Administrative Apps
iPad Assignment Request
Computers & Printing
J
Jenzabar Data Issue
Software and Administrative Apps / Jenzabar
Jenzabar Password Reset
Software and Administrative Apps / Jenzabar
M
Merge Courses in Blackboard
Blackboard
Move Equipment to New Location
Computers & Printing
O
On-Campus Event Support
Media & Events
P
PowerFAIDS Issue
Software and Administrative Apps
Problem with FortiClient VPN
Software and Administrative Apps
Project Request
IT Infrastructure
R
Report an issue with Blackboard enrollments (Faculty/Student)
Blackboard
Report an issue with printing
Computers & Printing
Request Blackboard Course/Organization Copy (Faculty)
Blackboard
Request to Link a Course to Echo360
Educational Technology
Request Training
Media & Events
S
Self-Service Password Tool
Account Management
Slate
Software and Administrative Apps
Slate - General Change
Software and Administrative Apps
Slate - New Code
Software and Administrative Apps
Software Issues
Software and Administrative Apps
Software Request
Software and Administrative Apps
Student - End of Employment
Account Management
Student Print Card Request for Department
Computers & Printing
Suspicious Email
Security
Sync ExamSoft Course(s)
Blackboard
T
Telephone Line Label/Button/Caller ID Changes
Communication & Collaboration / Telecommunication Requests
Telephone Service Change
Communication & Collaboration / Telecommunication Requests
U
USJ Password Reset
Account Management
USJ Telephone Issues
Communication & Collaboration / Telecommunication Requests
USJ Wireless Network
IT Infrastructure
V
Voicemail Pin/Password Reset Request
Communication & Collaboration / Telecommunication Requests