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Services or Offerings?
This service is for reporting printing, scanning, or copying issues.

Jenzabar Data Issue

Report an issue with USJ Phones

Report an issue with Echo60

Report issue with EdConnect application

Issues and requests related to Powerfaids software.

Report an issue with Blackboard enrollments (Faculty/Student)

User issues – students getting an error message. (example: their account can’t be found in the system. ) STUDENTS SHOULD SUBMIT THEIR OWN TICKETS.

Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.

Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.

Having problems with Examplify?

Problems with Software?

Basic Service Ticket to report an issue.

Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)