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Services or Offerings?
Report an issue with printing
  1. Services
  2. Computers & Printing
This service is for reporting printing, scanning, or copying issues.
Jenzabar Data Issue
  1. Services
  2. Software and Administrative Apps
  3. Jenzabar
Jenzabar Data Issue
USJ Telephone Issues
  1. Services
  2. Communication & Collaboration
  3. Telecommunication Requests
Report an issue with USJ Phones
Echo360 Issue
  1. Services
  2. Educational Technology
Report an issue with Echo60
EdConnect Issue
  1. Services
  2. Software and Administrative Apps
Report issue with EdConnect application
Report an issue with Blackboard enrollments (Faculty/Student)
  1. Services
  2. Blackboard
Report an issue with Blackboard enrollments (Faculty/Student)
PowerFAIDS Issue
  1. Services
  2. Software and Administrative Apps
Issues and requests related to Powerfaids software.
General Voicemail Issues
  1. Services
  2. Communication & Collaboration
  3. Telecommunication Requests
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Examplify Issues
  1. Services
  2. Software and Administrative Apps
Having problems with Examplify?
Software Issues
  1. Services
  2. Software and Administrative Apps
Problems with Software?
Basic Service Ticket
  1. Services
  2. None
Basic Service Ticket to report an issue.
Classroom Technology
  1. Services
  2. Computer Lab & Classrooms Technologies
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
BB Collaborate
  1. Services
  2. Blackboard
This service is for reporting issues using or logging in to Blackboard Collaborate.
Ambassador Course Material Adoption Tool (BookAT)
  1. Services
  2. Educational Technology
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Hardware Repair
  1. Services
  2. Computers & Printing
Support for Hardware Issues