Popular Services
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request new software to be installed on your USJ computer
Request institutional data for reports, self-studies and other projects.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Move Equipment to New Location - related to office move
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
This service is for reporting issues using or logging in to Blackboard.
Report an issue with Blackboard enrollments (Faculty/Student)
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Do it yourself - Reset / Unlock / Change your USJ Password.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Add or Remove Door Access Permissions for a User or Access Level in a Building
Use this service to report a problem and request assistance with FortiClient VPN.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)