Popular Services
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request new software to be installed on your USJ computer
IT Support for On-Campus Events, 2 weeks advance notice required
Request institutional data for reports, self-studies and other projects.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Do it yourself - Reset / Unlock / Change your USJ Password.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
This service is for reporting issues using or logging in to Blackboard.
Report an issue with Blackboard enrollments (Faculty/Student)
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Move Equipment to New Location - related to office move
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.