Popular Services
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Print Card Access for student workers on a temporary basis.
Issues and requests related to Powerfaids software.
Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.
Request institutional data for reports, self-studies and other projects.
IT Support for On-Campus Events, 2 weeks advance notice required
Use this service to report a problem and request assistance with FortiClient VPN.
This service is for reporting issues using or logging in to Blackboard.
Submit a request for courses setup in Blackboard to sync to ExamSoft.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Do it yourself - Reset / Unlock / Change your USJ Password.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.