Popular Services

Assistance with Reset / Unlock of your USJ Password.

IT Support for On-Campus Events, 2 weeks advance notice required

Request new software to be installed on your USJ computer

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

This service is for reporting issues using or logging in to Blackboard.

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.

Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.

Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.

Basic Service Ticket to report an issue.

Request an Add, Change or Move to a USJ Phone

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)

Report an issue with USJ Phones

USJ UniFLOW Secure Mobile Printing

Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.

Connecting to USJ Wireless

Used to request new or revised access for a user to a shared network departmental drive.

USJ Learning Management System (LMS).

Request a new mailing list or support for an existing list.

Report Suspicious Email

Removal of Employee access upon separation from USJ

Have a need to print a 36" x 48" color poster?

Request a new account for Jenzabar account or change to current access.

Do it yourself - Reset / Unlock / Change your USJ Password.

Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.

Having problems with Examplify?