Popular Services

Basic Service Ticket to report an issue.

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.

Assistance with Reset / Unlock of your USJ Password.

Connecting to USJ Wireless

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

USJ UniFLOW Secure Mobile Printing

Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.

Request new software to be installed on your USJ computer

IT Support for On-Campus Events, 2 weeks advance notice required

Support for Hardware Issues

This service is for reporting printing, scanning, or copying issues.

Report an issue with USJ Phones

Request a new account for Jenzabar account or change to current access.

Opt-in to the USJ Alert system to receive emergency text notices instantly.

Removal of Employee access upon separation from USJ

USJ Learning Management System (LMS).

Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)

Problems with Software?

Do it yourself - Reset / Unlock / Change your USJ Password.

A place to provide feedback or suggestions on the MyIT site for the USJ Office of Information Technology

Request a new mailing list or support for an existing list.

Submit a request to OIT to coordinate a training session

This service is for reporting issues using or logging in to Blackboard.

Report Suspicious Email

Report an Issue with a Computer Lab.