Popular Services

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Support for Hardware Issues

Connecting to USJ Wireless

Problems with Software?

This service is for reporting printing, scanning, or copying issues.

This service is for reporting issues using or logging in to Blackboard.

For use in requesting additional or replacement USJ owned computers or peripherals for staff, faculty, classrooms, labs, etc.. This service is not intended for reporting broken equipment, only for additional or replacement items.

Request new software to be installed on your USJ computer

Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.

Assistance with Reset / Unlock of your USJ Password.

For requesting equipment for a new hire, and configuration of PC, phone, and group membership.

USJ UniFLOW Secure Mobile Printing

Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)

Request App deployments to USJ iPads

Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.

Opt-in to the USJ Alert system to receive emergency text notices instantly.

Request a new Office 365 shared mailbox for use by your department.

Request a new account for Jenzabar account or change to current access.

Do it yourself - Reset / Unlock / Change your USJ Password.

IT Support for On-Campus Events, 2 weeks advance notice required

Request a new mailing list or support for an existing list.

Used to request new or revised access for a user to a shared network departmental drive.

Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.

This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.

USJ Student Worker - no longer employed. Request to remove access.