Popular Services
Request new software to be installed on your USJ computer
IT Support for On-Campus Events, 2 weeks advance notice required
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Request institutional data for reports, self-studies and other projects.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Use this service to report a problem and request assistance with FortiClient VPN.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
Issues and requests related to Powerfaids software.
USJ Student Worker - no longer employed. Request to remove access.