Popular Services
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request institutional data for reports, self-studies and other projects.
IT Support for On-Campus Events, 2 weeks advance notice required
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
This service is for reporting issues using or logging in to Blackboard.
This service is for reporting printing, scanning, or copying issues.
Use this service to report a problem and request assistance with FortiClient VPN.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Do it yourself - Reset / Unlock / Change your USJ Password.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.