Popular Services

Request access hub to USJ resources and applications

Request new software to be installed on your USJ computer

Request institutional data for reports, self-studies and other projects.

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

For USJ Office Deskphones, Voicemail Pin/Password Reset Request.

Print Card Access for student workers on a temporary basis.

Assistance with Reset / Unlock of your USJ Password.

Basic Service Ticket to report an issue.

Use this service to report a problem and request assistance with FortiClient VPN.

Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.

IT Support for On-Campus Events, 2 weeks advance notice required

Request an Add, Change or Move to a USJ Phone

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)

Do it yourself - Reset / Unlock / Change your USJ Password.

Move Equipment to New Location - related to office move

Add or Remove Door Access Permissions for a User or Access Level in a Building

Connecting to USJ Wireless

Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)

This service is for reporting issues using or logging in to Blackboard.

USJ Student Worker - no longer employed. Request to remove access.

Report issue with EdConnect application

This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.

Request App deployments to USJ iPads

Report Suspicious Email

Submit a request for courses setup in Blackboard to sync to ExamSoft.