Assistance with Reset / Unlock of your USJ Password.
This service is for reporting issues using or logging in to Blackboard.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Do it yourself - Reset / Unlock / Change your USJ Password.
Request new software to be installed on your USJ computer
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Use this service to request a new account in Echo630, or to request a course be added to your account.Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Have a need to print a 36" x 48" color poster?
Submit a request for courses setup in Blackboard to sync to ExamSoft.
USJ UniFLOW Secure Mobile Printing
Basic Service Ticket to report an issue.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Removal of Employee access upon separation from USJ
Report Suspicious Email
IT Support for On-Campus Events, 2 weeks advance notice required
Report an issue with Blackboard enrollments (Faculty/Student)
Request a new mailing list or support for an existing list.
Support for Hardware Issues
Having problems with Examplify?
Report an Issue with a Computer Lab.
Request a new account for Jenzabar account or change to current access.
Opt-in to the USJ Alert system to receive emergency text notices instantly.
Connecting to USJ Wireless
Used to request new or revised access for a user to a shared network departmental drive.
This service is for reporting issues using or logging in to Blackboard Collaborate.