Popular Services
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request new software to be installed on your USJ computer
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service is for reporting issues using or logging in to Blackboard.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Report an issue with Blackboard enrollments (Faculty/Student)
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Request institutional data for reports, self-studies and other projects.
Use this service to report a problem and request assistance with FortiClient VPN.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
This service is for reporting issues using or logging in to Blackboard Collaborate.