Popular Services
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
This service is for reporting issues using or logging in to Blackboard.
Report an issue with Blackboard enrollments (Faculty/Student)
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Request new software to be installed on your USJ computer
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service is for reporting printing, scanning, or copying issues.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Request institutional data for reports, self-studies and other projects.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Use this service to report a problem and request assistance with FortiClient VPN.
USJ Student Worker - no longer employed. Request to remove access.
Print Card Access for student workers on a temporary basis.
Do it yourself - Reset / Unlock / Change your USJ Password.