Popular Services
Request new software to be installed on your USJ computer
IT Support for On-Campus Events, 2 weeks advance notice required
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
This service is for reporting issues using or logging in to Blackboard.
This service is for reporting printing, scanning, or copying issues.
Request institutional data for reports, self-studies and other projects.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Report an issue with Blackboard enrollments (Faculty/Student)
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Use this service to report a problem and request assistance with FortiClient VPN.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service is for reporting issues using or logging in to Blackboard Collaborate.
Submit a request for courses setup in Blackboard to sync to ExamSoft.