My Recently Visited Services

Support for Hardware Issues


IT Support for On-Campus Events, 2 weeks advance notice required


Request an Add, Change or Move to a USJ Phone


Request institutional data for reports, self-studies and other projects.


Use this service to request a course be added to your Echo360 account.

Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.


Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.


Request new software to be installed on your USJ computer


Do it yourself - Reset / Unlock / Change your USJ Password.


This service is for reporting issues using or logging in to Blackboard.


Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)


Connecting to USJ Wireless


Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.


Assistance with Reset / Unlock of your USJ Password.


Basic Service Ticket to report an issue.


Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.


Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)


Print Card Access for student workers on a temporary basis.


Request access hub to USJ resources and applications


Move Equipment to New Location - related to office move


Report issue with EdConnect application


This service is for reporting printing, scanning, or copying issues.


Request from Bursar Office to run eBill(s)