My Recently Visited Services

Report an issue with USJ Phones

Do it yourself - Reset / Unlock / Change your USJ Password.

Report issue with Slate application

Use this service to report a problem and request assistance with FortiClient VPN.

Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.

This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.

Print Card Access for student workers on a temporary basis.

Request institutional data for reports, self-studies and other projects.

Basic Service Ticket to report an issue.

Assistance with Reset / Unlock of your USJ Password.

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.

Request from Bursar Office to run eBill(s)

Jenzabar Password Reset Request

For submitting requests and ideas for larger scale projects.

USJ Student Worker - no longer employed. Request to remove access.

This service is for reporting printing, scanning, or copying issues.

Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.

This service is for reporting issues using or logging in to Blackboard.

Report Suspicious Email

Connecting to USJ Wireless

Move Equipment to New Location - related to office move

For USJ Office Deskphones, Voicemail Pin/Password Reset Request.

Report an issue with Blackboard enrollments (Faculty/Student)

Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.