My Recently Visited Services
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service is for reporting printing, scanning, or copying issues.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
IT Support for On-Campus Events, 2 weeks advance notice required
This service is for reporting issues using or logging in to Blackboard.
Request institutional data for reports, self-studies and other projects.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Do it yourself - Reset / Unlock / Change your USJ Password.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Print Card Access for student workers on a temporary basis.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
User issues – students getting an error message. (example: their account can’t be found in the system. ) STUDENTS SHOULD SUBMIT THEIR OWN TICKETS.
Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.