My Recently Visited Services

Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.

This service is for reporting issues using or logging in to Blackboard.

Basic Service Ticket to report an issue.

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.

Connecting to USJ Wireless

Report Suspicious Email

This service is for reporting printing, scanning, or copying issues.

Support for Hardware Issues

Use this service to request a course be added to your Echo360 account.

Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.

Assistance with Reset / Unlock of your USJ Password.

Use this service to report a problem and request assistance with FortiClient VPN.

Print Card Access for student workers on a temporary basis.

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)

Report an issue with Echo60

Jenzabar Password Reset Request

For submitting requests and ideas for larger scale projects.

Request App deployments to USJ iPads

Submit a request to OIT to coordinate a training session

Request access hub to USJ resources and applications

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

Request institutional data for reports, self-studies and other projects.

Request from Bursar Office to run eBill(s)

Request an Add, Change or Move to a USJ Phone

Schedule Cyber Security Training with USJ Information Technology

Do it yourself - Reset / Unlock / Change your USJ Password.