My Recently Visited Services

Request institutional data for reports, self-studies and other projects.


This service is for reporting issues using or logging in to Blackboard.


Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)


Connecting to USJ Wireless


IT Support for On-Campus Events, 2 weeks advance notice required


Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.


Assistance with Reset / Unlock of your USJ Password.


Basic Service Ticket to report an issue.


Request new software to be installed on your USJ computer


Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.


Do it yourself - Reset / Unlock / Change your USJ Password.


Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)


Print Card Access for student workers on a temporary basis.


Request an Add, Change or Move to a USJ Phone


Request access hub to USJ resources and applications


Support for Hardware Issues


Move Equipment to New Location - related to office move


Report issue with EdConnect application


This service is for reporting printing, scanning, or copying issues.


Request from Bursar Office to run eBill(s)


Report an issue with Blackboard enrollments (Faculty/Student)


This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.


Report an issue with Echo60


Report an issue with USJ Phones