My Recently Visited Services

IT Support for On-Campus Events, 2 weeks advance notice required

Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.

Report Suspicious Email

Assistance with Reset / Unlock of your USJ Password.

Request institutional data for reports, self-studies and other projects.

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

Request new software to be installed on your USJ computer

This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.

Report issue with EdConnect application

Jenzabar Password Reset Request

Use this service to report a problem and request assistance with FortiClient VPN.

Request an Add, Change or Move to a USJ Phone

Connecting to USJ Wireless

Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.

Report an issue with Blackboard enrollments (Faculty/Student)

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)

Schedule Cyber Security Training with USJ Information Technology

Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.

For submitting requests and ideas for larger scale projects.

Print Card Access for student workers on a temporary basis.

Support for Hardware Issues

Move Equipment to New Location - related to office move

Report an issue with Echo60

Report an issue with USJ Phones

Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)