My Recently Visited Services

Request an Add, Change or Move to a USJ Phone


Report an issue with USJ Phones


Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.


Request institutional data for reports, self-studies and other projects.


Request new software to be installed on your USJ computer


Assistance with Reset / Unlock of your USJ Password.


This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.


This service is for reporting issues using or logging in to Blackboard.


Support for Hardware Issues


Request access hub to USJ resources and applications


Basic Service Ticket to report an issue.


Used to request a new code be added to Slate.


Connecting to USJ Wireless


Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.


Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.


Report an issue with Blackboard enrollments (Faculty/Student)


Jenzabar Data Issue


Do it yourself - Reset / Unlock / Change your USJ Password.


Issues and requests related to Powerfaids software.


Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.


For submitting requests and ideas for larger scale projects.


Report an issue with Echo60


Report issue with EdConnect application


This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.


IT Support for On-Campus Events, 2 weeks advance notice required