My Recently Visited Services
This service is for reporting issues using or logging in to Blackboard.
Use this service to report a problem and request assistance with FortiClient VPN.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
This service is for reporting issues using or logging in to Blackboard Collaborate.
Report an issue with Blackboard enrollments (Faculty/Student)
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
IT Support for On-Campus Events, 2 weeks advance notice required
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
This service is for reporting printing, scanning, or copying issues.