My Recently Visited Services
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
USJ Student Worker - no longer employed. Request to remove access.
Request institutional data for reports, self-studies and other projects.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Report an issue with Blackboard enrollments (Faculty/Student)
This service is for reporting issues using or logging in to Blackboard.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Move Equipment to New Location - related to office move
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Use this service to report a problem and request assistance with FortiClient VPN.
Request new software to be installed on your USJ computer
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.