My Recently Visited Services
Use this service to report a problem and request assistance with FortiClient VPN.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request new software to be installed on your USJ computer
Request institutional data for reports, self-studies and other projects.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Print Card Access for student workers on a temporary basis.
This service is for reporting issues using or logging in to Blackboard.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.
Submit a request for courses setup in Blackboard to sync to ExamSoft.
This service is for reporting printing, scanning, or copying issues.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Report an issue with Blackboard enrollments (Faculty/Student)
Issues and requests related to Powerfaids software.