My Recently Visited Services

USJ Student Worker - no longer employed. Request to remove access.

Assistance with Reset / Unlock of your USJ Password.

Request an Add, Change or Move to a USJ Phone

Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)

Connecting to USJ Wireless

Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.

This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.

Request new software to be installed on your USJ computer

Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.

This service is for reporting issues using or logging in to Blackboard.

Support for Hardware Issues

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.

Request institutional data for reports, self-studies and other projects.

Do it yourself - Reset / Unlock / Change your USJ Password.

Request access hub to USJ resources and applications

IT Support for On-Campus Events, 2 weeks advance notice required

Submit a request to OIT to coordinate a training session

For general Slate changes.

Used to request a new code be added to Slate.

Report issue with EdConnect application

Report issue with Slate application

Request App deployments to USJ iPads

Use this service to report a problem and request assistance with FortiClient VPN.

Jenzabar Password Reset Request

Report an issue with USJ Phones