My Recently Visited Services
Move Equipment to New Location - related to office move
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
IT Support for On-Campus Events, 2 weeks advance notice required
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Use this service to report a problem and request assistance with FortiClient VPN.
Do it yourself - Reset / Unlock / Change your USJ Password.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Request institutional data for reports, self-studies and other projects.
Submit a request for courses setup in Blackboard to sync to ExamSoft.