My Recently Visited Services
Request institutional data for reports, self-studies and other projects.
This service is for reporting issues using or logging in to Blackboard.
IT Support for On-Campus Events, 2 weeks advance notice required
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Add or Remove Door Access Permissions for a User or Access Level in a Building
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Issues and requests related to Powerfaids software.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Move Equipment to New Location - related to office move
User issues – students getting an error message. (example: their account can’t be found in the system. ) STUDENTS SHOULD SUBMIT THEIR OWN TICKETS.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
USJ Student Worker - no longer employed. Request to remove access.