My Recently Visited Services
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request institutional data for reports, self-studies and other projects.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Report an issue with Blackboard enrollments (Faculty/Student)
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request new software to be installed on your USJ computer
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Issues and requests related to Powerfaids software.
Add or Remove Door Access Permissions for a User or Access Level in a Building
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
This service is for reporting issues using or logging in to Blackboard Collaborate.
This service is for reporting issues using or logging in to Blackboard.
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.