My Recently Visited Services

Request access hub to USJ resources and applications


Assistance with Reset / Unlock of your USJ Password.


Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.


Report issue with EdConnect application


Request an Add, Change or Move to a USJ Phone


Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.


This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.


This service is for reporting issues using or logging in to Blackboard.


Request new software to be installed on your USJ computer


Request institutional data for reports, self-studies and other projects.


Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.


Connecting to USJ Wireless


Report Suspicious Email


Report an issue with Blackboard enrollments (Faculty/Student)


Print Card Access for student workers on a temporary basis.


For submitting requests and ideas for larger scale projects.


Use this service to report a problem and request assistance with FortiClient VPN.


Report issue with Slate application


Use this service to request a course be added to your Echo360 account.

Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.


Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.


Move Equipment to New Location - related to office move


Do it yourself - Reset / Unlock / Change your USJ Password.


For USJ Office Deskphones, Voicemail Pin/Password Reset Request.


Jenzabar Password Reset Request