My Recently Visited Services
Request new software to be installed on your USJ computer
Request institutional data for reports, self-studies and other projects.
Report an issue with Blackboard enrollments (Faculty/Student)
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
This service is for reporting printing, scanning, or copying issues.
IT Support for On-Campus Events, 2 weeks advance notice required
This service is for reporting issues using or logging in to Blackboard Collaborate.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service is for reporting issues using or logging in to Blackboard.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Move Equipment to New Location - related to office move
Submit a request for courses setup in Blackboard to sync to ExamSoft.
USJ Student Worker - no longer employed. Request to remove access.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)