My Recently Visited Services

Having problems with Examplify?

Issues and requests related to Powerfaids software.

Request institutional data for reports, self-studies and other projects.

Assistance with Reset / Unlock of your USJ Password.

Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.

Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

User issues – students getting an error message. (example: their account can’t be found in the system. ) STUDENTS SHOULD SUBMIT THEIR OWN TICKETS.

Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.

Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.

IT Support for On-Campus Events, 2 weeks advance notice required

Submit a request to OIT to coordinate a training session

For general Slate changes.

Basic Service Ticket to report an issue.

Connecting to USJ Wireless

Request new software to be installed on your USJ computer

This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.

This service is for reporting issues using or logging in to Blackboard.

Report issue with Slate application

Use this service to report a problem and request assistance with FortiClient VPN.

Request access hub to USJ resources and applications

Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.

Add or Remove Door Access Permissions for a User or Access Level in a Building

For USJ Office Deskphones, Voicemail Pin/Password Reset Request.

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.