My Recently Visited Services
IT Support for On-Campus Events, 2 weeks advance notice required
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Request new software to be installed on your USJ computer
Do it yourself - Reset / Unlock / Change your USJ Password.
Request institutional data for reports, self-studies and other projects.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Print Card Access for student workers on a temporary basis.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Use this service to report a problem and request assistance with FortiClient VPN.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Issues and requests related to Powerfaids software.
Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.
This service is for reporting issues using or logging in to Blackboard.
Add or Remove Door Access Permissions for a User or Access Level in a Building