My Recently Visited Services
Request institutional data for reports, self-studies and other projects.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Move Equipment to New Location - related to office move
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
IT Support for On-Campus Events, 2 weeks advance notice required
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
This service is for reporting issues using or logging in to Blackboard.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Course issues – students or faculty can’t see their courses, can’t see their reports, or don’t see the right students in their courses. STUDENTS SHOULD SUMBMIT THEIR OWN TICKETS.
Add or Remove Door Access Permissions for a User or Access Level in a Building
Request new software to be installed on your USJ computer