My Recently Visited Services
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Do it yourself - Reset / Unlock / Change your USJ Password.
Issues and requests related to Powerfaids software.
Use this service to report a problem and request assistance with FortiClient VPN.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Report an issue with Blackboard enrollments (Faculty/Student)
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Submit a request for courses setup in Blackboard to sync to ExamSoft.
Request institutional data for reports, self-studies and other projects.
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
This service is for reporting issues using or logging in to Blackboard.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.