My Recently Visited Services
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
This service is for reporting issues using or logging in to Blackboard.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Request new software to be installed on your USJ computer
Use this service to report a problem and request assistance with FortiClient VPN.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request institutional data for reports, self-studies and other projects.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
This service is for reporting issues using or logging in to Blackboard Collaborate.