My Recently Visited Services
IT Support for On-Campus Events, 2 weeks advance notice required
Request institutional data for reports, self-studies and other projects.
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request new software to be installed on your USJ computer
Do it yourself - Reset / Unlock / Change your USJ Password.
This service is for reporting issues using or logging in to Blackboard.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Print Card Access for student workers on a temporary basis.
Move Equipment to New Location - related to office move
This service is for reporting printing, scanning, or copying issues.