My Recently Visited Services
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
User issues – students getting an error message. (example: their account can’t be found in the system. ) STUDENTS SHOULD SUBMIT THEIR OWN TICKETS.
Request institutional data for reports, self-studies and other projects.
This service is for reporting issues using or logging in to Blackboard.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Report an issue with Blackboard enrollments (Faculty/Student)
Request new software to be installed on your USJ computer
USJ Student Worker - no longer employed. Request to remove access.
IT Support for On-Campus Events, 2 weeks advance notice required
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.