My Recently Visited Services

Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.


This service is for reporting issues using or logging in to Blackboard.


Assistance with Reset / Unlock of your USJ Password.


Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)


Request access hub to USJ resources and applications


Basic Service Ticket to report an issue.


Request institutional data for reports, self-studies and other projects.


Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.


For submitting requests and ideas for larger scale projects.


Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.


Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.


Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)


Report Suspicious Email


Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.


Use this service to report a problem and request assistance with FortiClient VPN.


Connecting to USJ Wireless


This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.


Report issue with Slate application


Add or Remove Door Access Permissions for a User or Access Level in a Building


Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.


Request new software to be installed on your USJ computer


This service is for reporting issues using or logging in to Blackboard Collaborate.


Submit a request for courses setup in Blackboard to sync to ExamSoft.


Report an issue with Blackboard enrollments (Faculty/Student)