My Recently Visited Services

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.


Connecting to USJ Wireless


Assistance with Reset / Unlock of your USJ Password.


Report an issue with Echo60


Use this service to report a problem and request assistance with FortiClient VPN.


Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.


Move Equipment to New Location - related to office move


Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)


Report issue with Slate application


IT Support for On-Campus Events, 2 weeks advance notice required


Do it yourself - Reset / Unlock / Change your USJ Password.


Request institutional data for reports, self-studies and other projects.


Request new software to be installed on your USJ computer


Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.


Request access hub to USJ resources and applications


Print Card Access for student workers on a temporary basis.


Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.


This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.


Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.


Report an issue with Blackboard enrollments (Faculty/Student)


Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.


Report Suspicious Email


This service is for reporting issues using or logging in to Blackboard.


Basic Service Ticket to report an issue.


Report issue with EdConnect application