Request new software to be installed on your USJ computer
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
Assistance with Reset / Unlock of your USJ Password.
Used to request new or revised access for a user to a shared network departmental drive.
This service is for reporting issues using or logging in to Blackboard.
Do it yourself - Reset / Unlock / Change your USJ Password.
Removal of Employee access upon separation from USJ
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
This service is for reporting issues using or logging in to Blackboard Collaborate.
This service is used to request new fax service, discontinue existing fax service, or convert from physical to eFax service.
Having problems with Examplify?
Print Card Access for student workers on a temporary basis.
Opt-in to the USJ Alert system to receive emergency text notices instantly.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
This service is for reporting printing, scanning, or copying issues.
A place to provide feedback or suggestions on the MyIT site for the USJ Office of Information Technology
USJ Learning Management System (LMS).