My Recently Visited Services
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Request institutional data for reports, self-studies and other projects.
Unable to access the site or a particular database in the Library Research Databases.
Research Databases – Access articles in scholarly journals on various topics.
USJ Student Worker - no longer employed. Request to remove access.
Issues and requests related to Powerfaids software.
This service is for reporting issues using or logging in to Blackboard Collaborate.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
This service is for reporting printing, scanning, or copying issues.
Report an issue with Blackboard enrollments (Faculty/Student)
Do it yourself - Reset / Unlock / Change your USJ Password.
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.