My Recently Visited Services
IT Support for On-Campus Events, 2 weeks advance notice required
Report an Issue with technology in classrooms, conference room, auditorium, seminar rooms, etc.
USJ Student Worker - no longer employed. Request to remove access.
Request institutional data for reports, self-studies and other projects.
Do it yourself - Reset / Unlock / Change your USJ Password.
This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.
Request new software to be installed on your USJ computer
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
Move Equipment to New Location - related to office move