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Unable to locate Blackboard course (Students)
new2usj ... Problem
Are you registered for a course this semester or in an upcoming semester, and cannot locate your course in Blackboard? Follow the steps below to locate your Blackboard course shell
Replying to Discussion Board Threads (Students)
new2usj ... Problem
Do you need to reply to a classmate's thread on the course Discussion Board but aren't sure how? Follow the steps below to create a reply.
Environment
Blackboard (Students
How to Login to Blackboard and Access Your Course (Students)
new2usj ... Problem
Are you registered to take a course this semester or in an upcoming semester, and cannot locate your course in Blackboard? Follow the steps below to locate your Blackboard course shell
Viewing your Grades on Blackboard (Students)
new2usj ... Problem
Do you need help locating your grade for all of your courses or for one specific course? Follow the steps below.
Environment
Blackboard (Students)
Resolution
Log into
Adding a USJ email account on an iPhone
new2usj ... Problem
You want to be able to read, respond, and organize emails in your USJ email account from your iPhone.
Environment
All iPhones
Resolution
Microsoft Office 365 no longer
Pay-to-Print Account
new2usj ... What is Pay to Print?
A prepaid spending account on CASHNET offering students a safe and convenient way to pay for print services. There are no costs or fees to use CASHNET Pay to Print, a
Assistance with Office 365
new2usj ... What is it?
myoffice.usj.edu is the university's link to Microsoft Office 365, where the web based USJ Outlook email is located among other apps.
Who Is Eligible to Use It?
Staff, Faculty
Getting WiFi access on Smart TVs and gaming platforms
new2usj ... Problem
Unable to join a device such as a Smart TV or gaming console to the USJ-WiFi network.
Environment
Devices that do not support 802.1x. Examples of these include:
Xbox
How to forget USJ WIFI on MAC/PC
Problem
Too many WIFI connections or the WIFI password has changed. Unable to connect to WIFI
Environment
Mac/Windows
Resolution
Apple Macbooks
This will forget the chosen wi
Reset/Synch password on USJ Laptop off campus
Problem
You wish to reset your USJ password while off campus, or have changed your USJ password but your laptop still has your previous password cached and will only let you log in with that old
How to connect Android Mobile phones and Chromebooks to USJ-WIFI
Problem
Need to connect a wireless device (Android) to the USJ-WiFi network. These settings also work for Chromebooks.
Environment
All wireless devices for users with an active USJ network
How to open another USJ Mailbox from Office365
Problem
Unable to see other USJ Mailbox from myoffice.usj.edu (O365 Outlook) that you may have permission to view/access
Environment
USJ Faculty & Staff
Resolution
1. Log in to
Creating a new OnBase Account
Please follow the flowing steps to create a new OnBase Account.
RDP onto USJ-Onbase
Run OnBase Configuration (There’s a shortcut on the desktop)
Login with Administrator account
January System Updates - Staff/Faculty Email
Staff and Faculty,
USJ will be migrating your user accounts and USJ issued machines accounts to our new USJ.EDU domain beginning Jan 2 at 4pm. While these migrations are going on you may find
BookAT Password Reset (and First Time Login) Instructions
Problem
You need to set up your account for the Ambassador BookAT system, or reset your password for this system. Note: This password should not be the same as your USJ account password